Keep Your Account Secure
Summary
Five habits that protect your vpn.now account and your device configs: a strong password, guarded config files, regular device reviews, and more.
On this page
Use a strong, unique password
Your password is the front door to your subscription and your device configs. Make it at least 12 characters and never reuse it on other sites. A password manager removes the memory burden and types it for you.
Need to change it now? Follow resetting your password.
Guard your config files
Each config file downloaded from the devices page contains a private key. Anyone holding the file can connect as that device. Do not share configs, do not email them around, and delete spare copies after importing.
If a config may have leaked, revoke that device in the dashboard and create a fresh one. The old key stops working within a minute.
Review your devices regularly
Open the devices page every few months and remove devices you no longer use, like an old phone you sold. Fewer active configs means a smaller attack surface, and it frees device slots too.
Keep your email account safe
Password resets go to your email, so your email account protects your vpn.now account. Enable two factor authentication on your email provider if you have not yet. And keep the address on file current, as described in changing your email address.
Watch for fake messages
Scammers sometimes imitate VPN providers to steal logins. Learn the warning signs in avoiding phishing scams. When in doubt, type vpn.now into your browser yourself instead of clicking links in email.