Avoid Phishing Scams
Summary
How to recognize fake vpn.now emails and lookalike login pages, the warning signs to watch for, and exactly what to do if you clicked one.
How the scam works
Phishing emails pretend to be from a service you use. They create urgency, like "your subscription failed" or "your account will be deleted", and link to a fake login page that steals your password.
How to spot a fake
- Check the link before clicking. Hover over it on desktop or long-press on mobile. Real links go to vpn.now. Lookalikes such as vpn-now-account.com are fakes.
- Check the sender address, not just the display name. Display names are trivially faked.
- Be wary of urgency and threats. We will never threaten to delete your account within hours.
- We never ask for your password by email. No legitimate message from us asks you to reply with credentials or payment details.
The safest habit
Do not log in through email links at all. When a message claims something needs your attention, open a new tab, type vpn.now yourself, and log in directly. Anything real will be visible in your dashboard, including billing problems, which are described in how billing works.
If you already clicked
- Change your vpn.now password immediately using the password reset steps.
- If you reuse that password anywhere else, change it there too.
- Check the devices page for devices you do not recognize and revoke them.
- Forward the phishing email to [email protected] so we can warn other users.