Contact Support
Tell us what you need. A real person reads every message and answers within 1 business day. For security issues, email [email protected] instead.
Send us a message
Include your platform and protocol for setup problems. The more detail you give, the faster we can help.
Before you write
Many questions have a faster self-serve answer. A quick check here often beats waiting for a reply.
- Search the Help Center for your topic.
- Manual setup guide for setup problems.
- Download the app for the easiest way to connect.
- Refund policy for billing and cancellations.
Ways to reach us
Support tickets
Use the form for account, billing, setup, and general help. We answer within 1 business day.
Security issues
Found a vulnerability? Email [email protected]. See our disclosure policy.